It started yesterday when our broadband connection first started to slow and then ground total halt leaving us without either internet or email.
I rang Virgin Mumbai or wherever it was and they told me we had a problem. “I know,” I said “that’s why I’m calling you. I wondered if perhaps Rupert Murdoch was trying to hack Shooting Parrots.”
She didn’t rise to that one and her explanation was as vague as you’d expect. There was a problem that had nothing to do with the set-up on “our side of the fence”, but they were working on it. It would be fixed very soon. Or by Thursday. Maybe Friday.
They did offer to knock £10 off my next bill though. You can imagine how much better that made me feel.
It couldn’t have come at a worse time as I have been in prolonged contact with Paypal over a problem with a friend’s website that I’d set up.
I won’t go into the hideous detail, but when someone orders something from them, everything works well until they receive the email receipt from Paypal which has my email address instead of my friend’s, confusing the hell out of his customers.
There has been much to-ing and fro-ing with Paypal technical support insisting that the problem lay with the buttons on the website. In the end, I resolved it myself by finding an obscure setting on the customer dashboard.
But, of course, in trying to fix one problem I’ve created another so the Patpal buttons doesn’t work at all now.
My one consolation is that I’m not on my own. I wrote in March moaning about the Royal Mail posting “you were out” cards through the door even when we’re in.
The Telegraph reports that half the population of the country has the same problem. It’s so nice to know that I’m not irritated alone.