A couple of weeks ago, British Telecom lost its monopoly 192 phone directory service. Another ten companies stepped into its place, all starting with the numbers 118. Offtel’s argument being that competition would reduce costs and stimulate the market.
The first claim may or may not be true as the charging systems are so complex that it isn’t easy to work out, but it certainly feels more expensive. BT charged 40p for up to two numbers, but one of the new services charges 25p connection charge plus 30p a minute, so the charge is at least 55p whether they find the number or not. Read more ›››