Posts tagged: Call centre

Parrot, You Have a Problem

I had a phone call last night that began with: “Hello, is that Mr Parrot?”

The connection was ropey and the accent was foreign, not so much Indian call-centre, more middle European, and I wondered long it would be before I was reassured that he wasn’t trying to sell anything, or that I’d won a competition I hadn’t even entered, or there were representatives in my area that week. But he didn’t. Read more ›››